Shipping policy
At Lumetriq, we strive to provide a seamless and reliable shipping experience for you. All orders are shipped from our U.S. fulfillment center. Below are the details of our shipping policy to ensure you know what to expect when shopping with us.
Shipping Destinations
We currently ship exclusively within the United States. Please note that we are unable to deliver to military bases.
Free Shipping
We offer free shipping on all regular orders over $75! For orders below $75, you can choose from our flat-rate shipping options, detailed below.
Shipping Rates
We provide simple, flat-rate shipping fees for all orders under $75:
Standard Shipping: $4.90
Express Shipping: $9.90
These rates ensure your order is delivered securely and efficiently. You can select your preferred shipping method and view the cost during checkout before finalizing your purchase.
Order Fulfillment and Shipping Times
Once your order is placed, it typically takes 2–5 business days for fulfillment before shipping. Once your order is accepted by our fulfillment team (status changes to “Accepted”), it cannot be edited or canceled. We appreciate your understanding as we work to prepare your order with care.
Shipping times vary depending on your location within the U.S. and the selected shipping method:
Standard Shipping: 3–7 business days after fulfillment.
Express Shipping: 1–3 business days after fulfillment.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays. You will receive tracking information once your order ships, so you can monitor its progress.
Important Notes
All products are shipped from a U.S. fulfillment center.
We do not include invoices in shipments to customers; these are provided for your records via email.
If you have any questions about your order or shipping, please contact us through our website’s contact form.
We’re committed to getting your Lumetriq products to you as quickly and efficiently as possible. Thank you for choosing us!